This Privacy Policy outlines how we collect, use, and keep your personal information secure when you visit our website.
1. Who We Are
This website is owned by the RockFIN Group, a company registered in the Turk and Caicos Islands. We are also referred to in this policy as “RockFIN”, “we” or “us”. RockFIN values your privacy and our statement below sets out the principles governing ouruse of personal data on this website, advising you how we collect and use the information share with us.
2. The Information We Collect
All personal data is processed in accordance with General Data Protection Regulation (GDPR). We may collect personal information such as your name, email address, and contactdetails when you voluntarily provide it to us through our online form, email, or other means. We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, and pages visited.
3. Our Use of Collected Information
The information that we collect about you helps us to provide and improve the services to you. It helps us to respond to your inquiries and to provide effective customer support.
Where you consent, we will also send you periodic emails and newsletters with updates from RockFIN, as well as relevant news, promotions, and useful information.
4. How We Share Your Information
We will never share your personal data for marketing purposes with companies outside of the RockFIN Development Group.
However, we may need to share your personal information with third parties in the following circumstances:
– Service Providers: In order to deliver our services effectively to you, we may send your details to trusted third parties, such as those operating our website, or to those overseeing our property sales and management.
Where third parties are involved in processing your data, we will have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of care in processing your data and that they will only act in accordance with our written instructions.
– Disclosure: We may need to disclose your personal information if required by law or in response to other legally valid requests, such as to verify your identity as part of an agreed property or business transaction.
Where third parties are involved in processing your data, we will have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of care in processing your data and that they will only act in accordance with our written instructions.
5. How Long Your Data is Stored
As a guiding rule, we do not hold your personal data for any longer than is required under either the terms of our contract for services with you or our statutory requirements.
Where services have been procured from RockFIN, we may need to retain data for longer than this due to the need to have a record of all agreed works, terms and payments between us.
You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted
above.
6. Keeping Your Data Safe
We take reasonable measures to protect your personal information from unauthorised access, alteration, data breaches, or destruction. Our technical team use a multi-layered approach to keep your personal data safe. However, it’s important to note that no method of electronic storage or transmission of data over the internet is one hundred percent secure.
7. Third Party Web Links
Our website contains links to third party websites. We are not responsible for the content or privacy practices of those websites. Please refer to the terms and privacy policies of any websites you visit before sharing any data with them.
8. Cookies
We use cookies to store information that identifies visitors to our website. A cookie is a small file that can be placed on your device. They cannot retrieve information stored on your device and do not corrupt or damage your device or device files.
You are not obliged to allow the use of cookies, but it does help us to understand whether you are a regular or registered visitor, and so provide you with shortcuts to areas of the site you have shown a prior interest in.
For more information about cookies, including how to set your internet browser to reject cookies, please go to www.allaboutcookies.org.
9. Your Rights
You have the right to access, update, or delete your personal information held by us. Where you request the deletion of your personal data, we will comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above in Clause 5. If you wish to exercise these rights or have any concerns about our privacy practices, please contact us using the information provided below.
10. Contact Us
This website is owned by RockFIN TCI Ltd, and it is operated and hosted on RockFIN’s behalf by SMLB Digital using facilities based in the United Kingdom.
You can contact us in the following ways:
– using the online contact form on this website;
– by email, using the email address published on our Contacts page; or
– by post, to the address given below.
RockFIN’s registered address is PO Box 260, Regent House West, Regent Village, Grace Bay, Providenciales, Turks and Caicos Islands, BWI.
11. Changes to Our Privacy Policy
We keep our privacy policy under regular review and we’ll place any updates on this web page and, where appropriate, inform you of any changes when they occur. This privacy policy was last updated on 18 June 2025.
